Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of 7sneakers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
R***r
легинсы просто огонь, очень удобные, красивые, качество материала на 100 балов. продавцу огромное спасибо за товар и за подарок
R***i
wzrost 167cm waga 57kg rozmiar S/M niestety za mały 🙁
S***b
جميل
E***a
I take the second legi from this store. The first were blue, now gray took. In the blue I have been actively training for 1,5-so far as new. Landing is perfect. The quality is excellent. On height 175, from 64, about 92 size SM is suitable.
N***a
I received the order, fully corresponds to the description. The quality is very good. Fast Delivery (less than two weeks). Recommend.
V***i
Excellent quality, on the parameters Waist 76 Hips 96 Weight 67.3 kg size S/M a little tight) but I’m happy, additional questions Instagram victoria_iceberg
Customer
Ideal, I order not the first time, there are in all colors at me, stretch well, do not shine through, do not slip and do not fetter, height 170, from 69, about 93
Customer
Malomerit
N***a
Good, dense material, but still it is better to wear seamless underwear, so as not to stand out! On OB 96 came up size S/M, do not hang!
D***v
Very comfortable and well pull the size approached at 44 size
S***o
Excellent, tight tight. On long legs.
E***a
Ordered 29.08.2020 received 14.09.2020. Leggings Super, Quality Pro. I advise everyone. The store umnichka, all the benefits to him and prosperity to the store.
A***k
Good, quality leggings. Ordered on a dimensional grid
S***r
Ordered on September 8 and received on September 16 in France! Super fast delivery, for the price paid, I am delighted. Thanks for the gifts in the package. Great I recommend
N***e
Super chic leggings! Very satisfied with the order! Dense, but at the same time breathable. The only thing be ready is that very hard to dress, heavier than pantyhose in childhood… I bought it for school, but alas and ah, while I put on the lesson will pass) I did not stay in my sock, perhaps later I will add a review. Do not shine through! Madly happy with this purchase
V***v
Super losinki, 46 size approached perfectly
A***h
L/XL turned out to be small at 176, parameters from 65, OB 97. The quality is not bad, it corresponds to the price, as very tight pantyhose. I doubt that it will be convenient to play sports in them.
S***e
Quality is super! Sit cool!
*.
The order is received, the quality is good, the size approached.
Customer
I took the size of/m, which is what I usually wear, it looks small, but once on it’s great. I really liked them.